Hi, LEEDer…I’m with our Quality Mgmt Dept. at HL and wanted to take a moment to thank you on behalf of DB and HL for your hard work and customer service on the ortho boot for a fellow patient in Natalia, TX. You guys went above and beyond and please note that doesn’t go unnoticed at HL. Thanks again and Happy Holidays! JD, HL Quality Department.
LEEDer Note: this customer ordered another Night Splint after wearing out the first one
- This is what she said on the order form:
This is my second night splint as I wore out the first. It is the best I have found yet.
And then her response to our query as to how it wore out:
Thanks for asking about my use of the night splint. Actually I did a lot of walking around the house in the evening. I would be so happy to take off the AFO I wore during the day and get into some lounge clothes so I also grabbed the night splint as it was soft and supportive. The fabric on the bottom wore through and I secured it with duct tape…I just flat wore the thing out in two years. It does give my foot support in bed when sleeping and I now limit my use to actual bedtime. I will have to say it is comfortable.
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